Sunny Days El Palacio Resort & Spa

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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Check-In Requirements: • Children: All guests must present a birth certificate for children upon check-in. • Egyptian and Resident Rate: The ‘Soft All-inclusive - Egyptian and Residents Only’ rate is available exclusively for Egyptians and residents and includes only soft drinks (no alcoholic beverages). Valid Egyptian ID, passport, or residency must be shown at check-in; otherwise, additional charges will apply. • Couples: A marriage certificate is required for couples at check-in. • Honeymoon Offer: Couples booking the Honeymoon Offer must present a marriage certificate dated within the last three months. • Group Bookings: Bookings of 8 rooms or more may be subject to different policies and additional supplements. • For our Egyptian guests, please note that it is mandatory to present a copy of your national ID and marriage certificates upon arrival. The restaurant's dress code is smart casual where athletic, sports uniforms, beach sandals and slippers are not allowed. Please note that Gala Dinner on 31 December is included in the room rate.