Tsinandali Estate, A Radisson Collection Hotel
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Snabba fakta
Incheckning från | 15:00 |
|---|---|
Utcheckning senast | 12:00 |
Frukost | Frukost tillgänglig |
Husdjur | Husdjur är inte tillåtna |
Barn | Barn är välkomna på detta hotell |
Faciliteter
Mer om Tsinandali Estate, A Radisson Collection Hotel
Tsinandali Estate, A Radisson Collection Hotel
Radisson Collection Hotel, Tsindandi Estate Georgia ligger i Tsinandali, 1,4 km från Tsindandali Palace Museum. Här erbjuds gratis WiFi. På hotellet finns en infinitypool med utsikt, en poolbar, spafaciliteter, ångbad och ett fitnesscenter.
Betyg och omdömen
Omdömen från resenärer
Kommentar: 26 feb. 2025
Calm romantic nice
Svar från hotellet
Kommentar: 27 februari
We would like to thank you for sharing your valuable feedback from your recent stay here at the Tsinandali Estate, A Radisson Collection Hotel.
We are very excited to see that you have enjoyed your stay and that it was memorable with us.
We are looking forward to another amazing opportunity to welcome you again at our beautiful property when your travels bring you back to the area.
Best Regards,
Team of the Radisson Collection Hotel
Kommentar: 14 okt. 2019
Vistades där: okt. 2019
Jättegod mat ii restaurangen och fantastisk pool och sauna på taket
Kommentar: 26 aug. 2024
A nice hotel with poor service
The pre arrival service gave us an idea of what to expect. We couldn't access menus on line so emailed the hotel asking for menus and a list of available activities. The reply was that the menus were online and they could only provide details of activities if we told them what date we wanted to do something on. When I provided that information and said I couldn't see the menus they replied back with the menus and explained that the website doesn't work unless you press refresh after each action. They ignored the question about tours.
A few days before arriving I received a message from the hotel via Hotels.com asking if we needed anything. I again asked for details of tours only to be told that they can't help me unless I email them directly (no email address provided so presumably just the same one that had already failed to help).
On arrival I asked about tours, to be told that they don't offer tours. I am fairly sure that's not true but it was clearly too much effort.
There was on tour available within the grounds of the estate, being a wine tour which while appearing to be overpriced we opted to do. In the room it said we could book it at reception. I tried but was told I needed to speak directly with the sommelier. We couldn't find him so the following day I tried again. This time reception said they would speak to him and let me know. Naturally I never heard from them again.
It's worth mentioning that those menus they eventually sent me were out of date with some prices, particularly the wine, being materially higher than what they'd sent a couple of weeks earlier (increased four fold in some cases).
We ate in Natella restaurant on three occasions and the food was very good. The restaurant staff were also good, in particular, Natia who was excellent and understood what the quality of service should be like. The only concern we had with the restaurant was that if sitting outside there were a number of dogs roaming about. They would come and sit next to the table whilst you were eating and the staff did nothing to try to move them on. Not really what you expect in a high class hotel restaurant.
Other things we found strange included no wine glasses in the room in a "wine hotel", the minibar not refilled during our stay, our room wasn't cleaned until 5pm each day. We paid for a room with a terrace. The terrace was hemmed in by shrubbery which was good for privacy but meant that there was no view and very little light got in to the room. Thrre are minor points but kind of summed the place up.
Svar från hotellet
Kommentar: 27 augusti
We would like to thank you for sharing your valuable feedback from your recent stay here at the Tsinandali Estate, A Radisson Collection Hotel.
It is very sad and disappointing to read such comments and please accept our apologies for the experience you described in your extensive comment, but here, we would like to emphasize that our colleagues have shared the restaurant menu with you via email and provided you with detailed information about the wine tour, wine tasting or horse riding tour during your stay at the hotel in Pankisi and Lagodekhi protected areas. During the communication with the reception, you told us that the horse-riding tour, the duration of which would be 5-6 hours, was not acceptable for you, because it included the whole day, and as an alternative, the reception offered you a cultural-cognitive tour, which required relatively less time, to which you answered that you would think of it and get back to us with an answer. Regarding the wine tour, since the cost of the tour required the participation of at least 4 people and the mentioned price was not acceptable to you, you asked us to find out if any two guests would be willing to share the tour with you, to which we also told you that we would contact you and the sommelier if they were interested.
Please be assured that all your comments are shared with the appropriate department and we will do our best to create an unforgettable experience for our valued guests during their stay with us and we sincerely thank you for sharing your views as they are very valuable to us.
We hope to have a chance to welcome you again at our amazing property for a better experience and make your next stay comfortable and memorable and show you true Georgian hospitality with a "Yes, I Can!" spirit when your travels bring you back to the area.
Best Regards,
Team of the Radisson Collection Hotel
Kommentar: 14 feb. 2025
TERRIBLE money value.
Svar från hotellet
Kommentar: 17 februari
We are reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved.
We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and all your remarks will be taken into consideration and shared with the relevant departments. Your opinion is of utmost importance to us, and we will make every effort to address your concerns.
We hope to have another amazing opportunity to welcome you again at our beautiful property for a better experience when your travels bring you back to the area.
Best Regards,
Team of the Radisson Collection Hotel
Kommentar: 5 nov. 2024
Best hotel in Georgia and I guess one of the best in Europe with it's unique history and surroundings.
Svar från hotellet
Kommentar: 7 november
We would like to thank you for sharing your valuable feedback from your recent stay here at the Tsinandali Estate, A Radisson Collection Hotel.
We are very excited to see that you have enjoyed your stay and that it was memorable with us.
We are looking forward to welcoming you again at our amazing property when your travels bring you back to the area.
Best Regards,
Team of the Radisson Collection Hotel
Enastående läge
village, Tsinandali, 2217, Georgien|0,04 km från Shumi Winery
Incheckning och utcheckning
Checka in från:
15:00
Checka ut före:
12:00
Bra att veta
Barn är välkomna på detta hotell
3 år och yngre
Barn kan använda extrasängar utan kostnad.
3 år och äldre
Barn kan använda extrasängar mot en avgift på EUR 62.
Husdjur är inte tillåtna
Frukost tillgänglig
Frukostpris
228 SEK (≈EUR 21)/person
Frukostmeny
Buffé
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Tsinandali Estate, A Radisson Collection Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Rooftop Pool: Closed from Mon, Mar 10, 2025 until Sun, Mar 23, 2025
Cash
